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FAQs – Frequently Asked Questions

General

What does the Nightly Amenity Fee include?

  • Unlimited high speed wireless internet access
  • Daily wine hour on Pacific Terrace 5PM-6PM
  • Fresh coffee served in the Lobby each morning
  • Fresh-baked cookies in the Lobby each evening
  • In-room coffee provided daily
  • Newspaper delivered to each room Monday through Friday
  • Beach amenities including: towels, chairs, umbrellas, buckets and shovels

Do you charge for parking?

Yes, there is a charge of $30 per vehicle, per night.

Are you pet-friendly?

Yes!  We welcome up to two dogs per room, each under 40 lbs.  A Pet Waiver must be signed and a $50 non-refundable pet deposit will be charged upon check-in.

Do you have beach amenities for guest use?

Yes.  Included in our nightly resort fee are beach amenities including: towels, chairs, umbrellas, buckets and shovels.

Do you have a pool?

Yes, the pool is open from 9:00am to 9:00pm.

Do you have a hot tub?

Yes, the hot tub is open from 9:00am to 9:00pm.

Do you have a fitness center?

No, but we would suggest checking out Laguna Health Club.

Do you have a spa or salon?

No, but here are a few we would suggest:
The Hudson Salon
International Hair Salon

Do you have poolside cabanas for rent?

No, we do not have cabanas.

What is the minimum age to check-in?

You must be at least 18 years of age to check-in.

Reservations

What is the minimum age to check-in?

You must be at least 18 years of age to check-in.

Do you have roll-aways?

No, we do not have roll-aways.

Do you have cribs/pack-n-plays?

Yes, they are both by request and based on availability.
There is no additional charge.

I confirmed through a third-party, how do I make changes or cancel that reservation?

We are unable to modify or cancel third-party reservations.
Contact the company directly that you confirmed with.

What is the cancellation policy?

Our cancellation policy is dependent on the rate or package purchased. We have a 7 day prior to arrival cancellation policy on most reservations. You must cancel by 4:00pm local time, 7 days prior to arrival to avoid penalty.

How can I view or edit my reservation?

Click here and select “My Reservations” at the top.

Can I request an early arrival?

Early arrivals are based on availability on day of arrival. Please call 949-497-9722 prior to your arrival for more information.

Local

Do you have a fitness center?

No, but we would suggest checking out Laguna Health Club.

Do you have a spa or salon?

No, but here are a few we would suggest:
The Hudson Salon
International Hair Salon

Do you have on-site dining?

We only offer a limited breakfast menu through room service.
Here are some local spots we suggest:
Alessa Laguna
Watermarc
Carmelitas
Las Brisas

You can find more here.

Location

What is the closest airport to the hotel?

John Wayne Airport (SNA) is approximately 15 miles from the hotel.

What are your cross streets?

The Inn is on North Coast Highway between Broadway and Cliff Drive.

Meetings & Events

Food & Beverage

Do you have on-site dining?

We only offer a limited breakfast menu through room service.
Here are some local spots we suggest:
Alessa Laguna
Watermarc
Carmelitas
Las Brisas

You can find more here.

Do you have room service?

We offer a limited breakfast selection, through room service, including Fruit, Yogurt, Cereal, Baked Goods and Breakfast Sandwiches.
Cold items are available from 6:00am to 10:30am
Hot items are available from 8:00am to 10:30am