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FAQs – Frequently Asked Questions

General

What does the Nightly Amenity Fee include?

  • Unlimited high-speed wireless internet access
  • Daily wine hour on Pacific Terrace 5PM-6PM
  • Fresh coffee served in the Lobby each morning
  • Fresh-baked cookies in the Lobby each evening
  • In-room coffee provided daily
  • Newspaper available in the lobby each morning Monday through Friday
  • Beach amenities including: towels, chairs, umbrellas, buckets and shovels

Do you charge for parking?

Yes, there is a charge of $30 per vehicle, per night.

Are pets allowed? Are there restrictions for weight, height or types?

Yes, we gladly welcome up to two pets per room.

Pets must weigh no more than 40 pounds to be permitted to stay at The Inn at Laguna Beach. We ask that you please inform us prior to arrival that you will be traveling with your pet (or pets). A Pet Waiver must be completed and submitted to our Guest Services, and a $50 non-refundable pet deposit per stay will be charged upon check-in. The fee will be waived for service animals with proper documentation.

Prior to arriving, please be aware of our pet policies and amenities. Please note, restricted breeds include Pit Bulls and Pit Bull mixes.

Do you have beach amenities for guest use?

Yes.  Included in our nightly resort fee are beach amenities including: towels, chairs, umbrellas, buckets and shovels.

Do you have a pool?

Yes, the pool is open from 9:00am to 9:00pm.

Do you have a hot tub?

Yes, the hot tub is open from 9:00am to 9:00pm.

Do you have a fitness center?

No, but we would suggest checking out Laguna Health Club.

Do you have a spa or salon?

No, but here are a few we would suggest:
The Hudson Salon
International Hair Salon

Do you have poolside cabanas for rent?

No, we do not have cabanas.

What is the minimum age to check-in?

You must be at least 18 years of age to check-in.

Do you have cribs/pack-n-plays?

Yes, they are both by request and based on availability.
There is no additional charge.

Reservations

What is the minimum age to check-in?

You must be at least 18 years of age to check-in.

Do you have roll-aways?

No, we do not have roll-aways.

Do you have cribs/pack-n-plays?

Yes, they are both by request and based on availability.
There is no additional charge.

I confirmed through a third-party, how do I make changes or cancel that reservation?

We are unable to modify or cancel third-party reservations.
Contact the company directly that you confirmed with.

What is the cancellation policy?

Our cancellation policy is dependent on the rate or package purchased. We have a 7 day prior to arrival cancellation policy on most reservations. You must cancel by 4:00pm local time, 7 days prior to arrival to avoid penalty.

How can I view or edit my reservation?

Click here and select “My Reservations” at the top.

Can I request an early arrival?

Early arrivals are based on availability on day of arrival. Please call 949-497-9722 prior to your arrival for more information.

Do you have ADA Accessible rooms?

Yes, we do have ADA accessible rooms. For more information, please contact our front desk at 949 497 9722 or navigate to Accessible Accommodations.

What are Book Direct Benefits?

We offer exclusive perks for guests who book directly by calling our hotel or reserving on our website. Our Book Direct Benefits include the following:

  • Branded Beach Ball
  • (2) Complimentary Welcome Beverage at the Pacific Terrace Bar

All benefits are per stay. 

I found a better rate on another site, do you offer price matching?

The best rate is right here! Our Price Match Guarantee is available when a lower rate is found on a public website with the same stay conditions*.

To be eligible for Price Match Guarantee, a link to the website where the lower rate is presently available and a screenshot of the rate as displayed on the website will be required. We advise not to book the lower rate until speaking with a Reservations Specialist. Price Match Guarantee will only be honored by our Reservations Team who may be reached by contacting 800-544-4479.

*Stay conditions must include same hotel (The Inn at Laguna Beach / 211 N. Coast Highway, Laguna Beach, California 92651), room type, guest count and dates of stay. Rate must be publically accessible and available to book. Our Price Match Guarantee is not applicable to packages, special rates or advance purchase offers. Price Match Guarantee may not be applied to existing reservations booked directly at The Inn at Laguna Beach.

Local

Do you have a fitness center?

No, but we would suggest checking out Laguna Health Club.

Do you have a spa or salon?

No, but here are a few we would suggest:
The Hudson Salon
International Hair Salon

Do you have on-site dining?

We only offer a limited breakfast menu through room service.
Here are some local spots we suggest:
Alessa Laguna
Watermarc
Carmelitas
Las Brisas

You can find more here.

Where can I get a rental car?

To reserve a rental car with Enterprise, please click here.

Location

What is the closest airport to the hotel?

John Wayne Airport (SNA) is approximately 15 miles from the hotel.

What are your cross streets?

The Inn is on North Coast Highway between Broadway and Cliff Drive.

Where can I get a rental car?

To reserve a rental car with Enterprise, please click here.

Meetings & Events

Food & Beverage

Do you have on-site dining?

We only offer a limited breakfast menu through room service.
Here are some local spots we suggest:
Alessa Laguna
Watermarc
Carmelitas
Las Brisas

You can find more here.

Do you have room service?

We offer a limited breakfast selection, through room service, including Fruit, Yogurt, Cereal, Baked Goods and Breakfast Sandwiches.
Cold items are available from 6:00am to 10:30am
Hot items are available from 8:00am to 10:30am

Press & Partnership Inquiries

I need media and hotel materials for editorial coverage, who can I contact?

For images, logos or information needs for editorial content, please contact us directly at PR@classichotels.com.

I am interested in a media/editorial stay at your hotel, who can I contact?

If you’re a journalist, editor or freelance writer and would like to inquire about a media stay with us, please fill out our Media Stay Request Form.

I am interested in a photo shoot at your hotel, who can I contact?

For photo shoot inquiries, please fill out our Photo Shoot Request Form.
If we’re able to accommodate you, we’ll get in touch within 2 business days.